Refund & Return Policy
Last Updated: January 2026
No Returns & No Refunds Policy
At Real & Artificial Jadai, all sales are final. Due to the handcrafted and customized nature of our products, we do not accept returns or offer refunds under any circumstances.
All Products: Whether you purchase artificial jewelry, fresh flower arrangements, or custom-made items, all sales are final and non-refundable.
Custom Orders: Since each piece is carefully crafted to meet your specific requirements, custom orders are especially non-returnable and non-refundable.
Quality Assurance
We take great care in ensuring that every product meets our high-quality standards before shipping. Each item is inspected and packaged with care to ensure it arrives in perfect condition.
We encourage you to carefully review product descriptions, images, and specifications before placing your order. If you have any questions or concerns about a product, please contact us before making a purchase.
Damaged or Defective Items
While we do not accept returns or offer refunds, if your item arrives damaged during shipping or has a manufacturing defect, please contact us immediately at support@realartjadai.com with photos of the damage.
We will review each case individually and work with you to find a suitable solution, which may include a replacement or store credit at our discretion.
Contact Us
If you have any questions about our no return and no refund policy, please contact us at support@realartjadai.com before placing your order.
